We installed a new KVM and when we try to add it to our Abiquo as a physical machine, Abiquo instead responds with the next error:
NC-4 - There is a machine running at the given IP but no hypervisor is responding
This happens because the communication between Abiquo and KVM is not possible as it lacks a piece. The communication goes Virtual Machine to Libvirt, from there Abiquo-AIM, the agent installed on the KVM passes communication between Libvirt and the Abiquo server's Redis.
Then we should check that in /etc/abiquo-aim.ini, the redisHost value is pointing to our Remote Services Abiquo server.
Once that information is correct, we should restart the abiquo-aim service doing the next:
service abiquo-aim restart
This should enable you to add the hypervisor correctly, otherwise please contact with our technical support.